Turnover & Make-Ready
A vacated unit taken back to rent ready condition on a fixed scope and a date you can book a showing against.
Service detailsGeneral Maintenance
The day to day repairs that keep a unit rented and a tenant calm, handled by vetted local trades.
General maintenance covers the small, constant work a portfolio generates: a leaking trap, a failed water heater, a door that will not latch, a circuit that keeps tripping. You send the address and a short description. We scope it, price it against the trade rates we already hold for that market, and dispatch the vendor who is closest and qualified for the trade the job actually needs.
What the service includes
- Plumbing repairs: fixtures, traps, shut offs, water heaters
- Electrical repairs: outlets, switches, fixtures, breaker faults
- Appliance troubleshooting, swap out, and haul away
- Door, lock, window, and hardware repair
- Drywall patching and touch up paint
- Minor carpentry and trim repair
- Tenant reported issues triaged the same business day
How it is documented
Every visit comes back with before and after photos, the parts used, and the time on site. If the technician finds a second problem behind the first one, you get a note and a price before anyone touches it, so nothing is done without your approval. Repeat calls on the same unit are flagged, which is usually the first sign that a repair is masking a bigger failure.
Services that usually run alongside it
Interior Repairs
Scoped repair work inside the unit, from one wall to a full room, priced before it starts.
Service details
Exterior Maintenance
Grounds, roofline, and building envelope held in condition, on a schedule or on a single call.
Service detailsQuestions we get about this service
Can a tenant call the work in directly?
Yes, if that suits you. We take the call, triage it the same business day, and send you the scope and the price before a vendor is dispatched, so nothing is authorized without you.
What happens if the repair uncovers a bigger problem?
Work stops and you get a note, photos, and a price for the larger fix. Repeat calls on the same unit are flagged as well, because a third visit for the same fault usually means the first two treated a symptom.
Need field support, or ready to introduce your service company?
One team covers both sides of the work: the client who needs a property held in condition, and the vendor who does the work on the ground.
(888) 864-8981
Mon to Fri, 8am to 6pm ET. Urgent issues answered same day.