Send the address. Get a written price.
Tell us where the property is and what is wrong. We check coverage against the vendors we already hold in that market, then come back with a scope and a price.
Thank you.
Your reference number is in the email we just sent.
Request received.
What happens next
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We check the address
A dispatcher checks it against the vendors we already hold insurance and rates for in that market, and tells you the same day if we cannot cover it.
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You get the scope and the price
Both in writing, before anyone is dispatched. A second problem found behind the first one is priced before it is touched.
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You get the closeout file
Dated before and after photos, the tasks completed, the parts used, and the time on site, filed against one order.
Something to add, or a question in the meantime? Call (888) 864-8981 and quote the reference. Mon to Fri, 8am to 6pm ET. Urgent issues answered same day.